As the director of customer programs and for PPL Electric Utilities’ 29-county service area in Pennsylvania, Maldonado-Stumpf is the link between PPL Electric Utilities and high level state policy makers and regulators. Her role includes implementing low-income programs, ensuring compliance with the PUC regulations and managing quality assurance efforts. What she loves about the company is the heart it shows in each and every community it serves – awarding millions in assistance to help our low-income customers in Pennsylvania.
“What I like most, though, is that PPL employees are personally committed to making a difference,” Maldonado-Stumpf said. “I come from a nonprofit background, so helping people is in my nature.”
Recently Maldonado-Stumpf joined more than 100 PPL employees to raise more than $21,000 for the Big Brothers Big Sisters of the Lehigh Valley through the group’s Bowl for Kids’ Sake event. It’s just one of many events the company’s employees support throughout the year.
“PPL is customer- and community-driven. We continually seek out opportunities to make the customer experience better or find ways to enrich our community.”