“People are at the heart of what we do. From our customers to our workforce, we aim to harness our power to lift up the communities we serve, support our customers and provide a workplace where all can reach their greatest potential.”
Vince Sorgi, PPL President and CEO
Exceed customer expectations
We strive to provide the highest quality service — safely, reliably and affordably — to our customers and improve quality of life in the areas we serve.
awards for exceptional customer service
There when you need us
Our team works hard to provide customers with a positive experience, 24/7. From vital support to self-service digital tools, we make our customers a priority.
donated in 2021
hours volunteered by PPL employees
Support for our communities.
We are empowering the success of future generations by helping to build and support strong, vibrant communities today.
Developing our workforce
We support the success of our workforce by cultivating a diverse, equitable and inclusive culture; fostering professional development; and encouraging employee engagement.
talented team members
continuing education contributions
Our Commitments in Action
Learn more about how we provide exceptional customer service, support for our communities and propel our workforce forward.