Making a positive impact

We take measures to bring value to all of our customers, create sustainable communities and treat our employees with dignity and respect.

Our customer commitment

Whether it’s the middle of the night, the hottest summer day or an icy winter morning, we know that our customers rely on us to keep the lights on.

We deliver on our promise to customers and we are also dedicated to empowering the communities in which we live and work.

Assisting customers in need

We offer customer assistance programs to help vulnerable customers. PPL also offers payment plans, energy savings and language assistance to make doing business with PPL even easier.

Learn more about our customer assistance programs:

PPL Electric Utilities

LG&E and KU

Rhode Island Energy

Investing in our people

We’re committed to maintaining an ethical and safe workplace culture where all can achieve their greatest success. We cultivate inclusivity and respect in our workplaces to foster professional development and encourage employee engagement.

Building our workforce

PPL has a strong focus on workforce planning to ensure we are meeting current and future workforce requirements.

We are focused on continually developing current employees, while also building a strong pipeline of skilled workers for the future.