Keeping energy reliable and affordable for every customer
Our commitment to affordable, reliable energy
Saving money through efficiency
by targeting total operating cost reduction of $175 million by the end of 2026.
Protecting customers from rising costs
by supporting targeted assistance programs to help our customers afford their energy bills.
Ensuring long-term reliability
by focusing on hardening and modernizing the grid, advanced metering and new generation.
Why energy costs are rising – and what we’re doing about it
Across the country, utilities are facing the same challenge: energy supply prices have increased due to growing demand, limited supply and market conditions that drive up costs. While PPL does not control or profit from these supply costs, we are committed to helping customers manage them.
We are taking proactive steps to address both the immediate pressures customers face and the system-level challenges that drive long-term energy affordability concerns.
Nearly 3% average reduction in operating costs since 2022, totaling $170 million in savings, with a target of $175 million by the end of 2026
$1.4 billion in infrastructure improvements funded through efficiency without increasing customer bills
Extended time between rate requests (as much as 5-10 years between base rate cases) as we continued investing in reliability and resilience
Helping customers who need it most
Affordability also means helping customers manage their bills today.
Across our companies, we offer:
- Assistance programs for income-qualified customers
- Flexible payment plans
- Energy efficiency programs and tools to help customers reduce usage
Learn more about our assistance programs: