Essential Energy, Extraordinary Service

At PPL, we are driven by a determination to ensure that every single one of our customers has the electricity they count on. That’s why, as each new day begins and ends, we are there, providing the essential energy that powers our customers’ lives.

PPL utility worker in a hard hat examining objects

PPL utility worker standing in front of an electrical tower

PPL Corporation and our family of companies provide essential energy services to more than 10 million customers in the United States and the United Kingdom. We provide an outstanding service experience for our customers, consistently ranking among the best utilities in the U.S. and the U.K.

As one of the largest regulated utility companies in the United States, we understand the electricity we provide is vital to our customers and communities. To that end, we are investing about $14 billion over the next five years in new infrastructure and technology that will create a smarter, more reliable and resilient energy grid for generations to come.

As the energy grid evolves, so do we. Our companies are addressing new challenges head-on and are finding ways to accommodate new technologies, distributed generation and renewable power sources on our grid. We are also taking steps to reduce our environmental impact and advance a cleaner, more balanced energy mix.

We are a positive force in the cities and towns where we do business, and the 
spirit of volunteerism and philanthropy runs deep at PPL. Our more than 12,000 employees generously volunteer their time and energy to help others. We also partner with hundreds of nonprofit organizations to enhance educational programs, help develop the workforce and revitalize our communities.

PPL is committed to providing essential energy in extraordinary ways, and 
we deliver.

Our Vision

Empowering economic vitality and quality of life.

Our Mission

To provide reliable, safe energy at a reasonable cost to our customers and best-in-sector returns to our shareowners.

Our Values

Safety and Health

We do not compromise on safety and health.

Customer Focus

We deliver customer service that is second to none.

Diversity and Engagement

We value each other and appreciate our differences.

Performance Excellence

We get the job done right, and we are always improving.

Integrity and Openness

We do the right thing.

Corporate Citizenship

We are invested in the communities we serve.

PPL Standards of Integrity

Our Vision and Values in Action

We are committed to maintaining the highest ethical standards. Our Standards of Integrity define the way we conduct our business. They set the foundation for our reputation as a company, our integrity as individuals, and the success of our operations.

Download our Standards of Integrity

View Amendments

Fostering a Culture of Inclusion & Diversity

PPL Named Best Place to Work for LGBT Equality

PPL has been named a 2020 Best Place to Work for LGBT Equality for receiving a perfect score on the Human Rights Campaign Foundation’s Corporate Equality Index. The results reflect PPL’s commitment to lesbian, gay, bisexual and transgender (LGBT) workplace equality with respect to tangible policies, benefits and practices.

Equality In 2020

A diverse group of smiling students and PPL employee volunteers

Core Values Spotlight

Dedicated to Our Communities

Serving the communities we call home is at the core of our values. This value runs deep at PPL, and the spirit of volunteerism and philanthropy is part of our culture.

Serving Communities