Drive best-in-sector operational performance

Key priorities in this area include:

  • Operational efficiency –
    Strive for best-in-sector perfomance
  • Reliability – Excel in reliability

Sustainability Spotlight

Come hail or high water, resilient network up to task

Network resilience is at the forefront of Western Power Distribution’s operation. This resiliency strategy was put to the test in 2019, when the Steeping River in Wainfleet, Lincolnshire, burst its banks, forcing the evacuation of almost 600 homes and threatened to flood eight WPD substations.

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Measuring progress: PPL Electric’s first-quartile campaign

At PPL Electric, the premise is simple. First-quartile performance in safety, reliability, customer satisfaction and cost management is necessary for long-term sustainable success. “Achieving and maintaining first-quartile performance matters for a number of reasons,” said PPL Electric Utilities President Greg Dudkin. “We will control our own destiny and become a safer, more efficient and more responsive organization that is focused on our customers. Investors will view our company as a place where people deliver on their promises, and we’ll attract and retain talent to enable continued long-term success.”

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Delivering reliable power – responsibly

Scott Straight is pretty proud — and for good reason. In 2016, the then director of Project Engineering at LG&E and KU oversaw the final stages of a multi-year, $2.8 billion construction project to add environmental controls to four of the company’s coal-fired power plants to further reduce emissions and improve operations.

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