PPL’s companies maintain an award-winning customer experience by anticipating customer needs and providing options customers want.
Network resilience is at the forefront of Western Power Distribution’s operation. This resiliency strategy was put to the test in 2019, when the Steeping River in Wainfleet, Lincolnshire, burst its banks, forcing the evacuation of almost 600 homes and threatened to flood eight WPD substations.
As part of its overall partnership with the organization, LG&E has been a proud sponsor of JA of Kentuckiana’s “BizTown” for the past 15 years. The program gives fifth-grade students an introduction to managing finances, exploring a variety of careers and thinking like an entrepreneur.
June 23 is International Women in Engineering Day! See how PPL Electric Utilities support engineer Emily Haelsig is not only fulfilling her own career dreams, but is shaping a career path for the next generation.
From outage texting and customized bill reminders to the availability of near-real-time energy usage and live chats, PPL companies have introduced tools that create a personalized experience for customers – giving credence to the old adage, “knowledge is power,” and building trust along the way.
The wonder of a sleeping doe. The thrill of discovering a squiggly bug dwelling in a creek. The quiet excitement of observing a woodpecker on a nature trail. These are just some of the amazing discoveries students find at the Waterdale Environmental Education Center. Watch as 100 4th graders are delighted by their day in nature.