Stories about people and issues that power our lives
From outage texting and customized bill reminders to the availability of near-real-time energy usage and live chats, PPL companies have introduced tools that create a personalized experience for customers – giving credence to the old adage, “knowledge is power,” and building trust along the way.
The way energy is generated and consumed is changing and we’re part of the action. Western Power Distribution is participating in a community energy project that will help us understand future energy networks.
LG&E’s and KU’s investments in distribution automation have helped prevent more than 16,000 electric service interruptions for customers
We are exploring the power of solar energy, battery storage and new technology to help us prepare, innovate and be ready for the demands of tomorrow’s energy grid.
For cars the future’s electric, which means electricity networks need to understand customer’s charging behavior. Preliminary results are in from Western Power Distribution’s electric vehicle charging trial.
Nov. 8 is National STEM Day, but at PPL we’re working year-round to support educators who are helping their students advance in the fields of science, technology, engineering and math.
LG&E completed a long-term gas main replacement project reached in the heart of downtown Louisville in June 2017. The final stretch of work wrapped up an initiative that began back in 1996 when LG&E established a program to replace 540 miles of aging cast iron, wrought iron and bare steel natural gas pipelines, which are more vulnerable to degradation over time, with more durable plastic natural gas pipelines.
The Keystone Solar Future Project is an example of the innovative thinking PPL Electric is using as new on-site generation technologies transform the utility environment. The project will set up a “distributed system platform” that leverages the company’s existing smart grid technology to plan for, monitor and control distributed energy resources such as solar panels.
At PPL Electric, the premise is simple. First-quartile performance in safety, reliability, customer satisfaction and cost management is necessary for long-term sustainable success. “Achieving and maintaining first-quartile performance matters for a number of reasons,” said PPL Electric Utilities President Greg Dudkin. “We will control our own destiny and become a safer, more efficient and more responsive organization that is focused on our customers. Investors will view our company as a place where people deliver on their promises, and we’ll attract and retain talent to enable continued long-term success.”
The way we generate, distribute and consume electricity is changing due to advances in technology affecting the entire energy system. Generation is becoming cleaner and more distributed.