Category: Careers

Connecting with customers in the digital age

From outage texting and customized bill reminders to the availability of near-real-time energy usage and live chats, PPL companies have introduced tools that create a personalized experience for customers – giving credence to the old adage, “knowledge is power,” and building trust along the way.

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PPL recognized as a 2018 DEI Best Place to Work for Disability Inclusion

When Kristine Maciolek Small, director of Diversity and Inclusion and Talent Management, came to work at PPL in 2013 she chose not to identify as a person with a disability. Although she was diagnosed with Multiple Sclerosis in 2002, it wasn’t until she got involved with PPL’s business resource group REACH, which supports individuals with disabilities in our workplace.

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Constructive culture driving innovation, collaboration

The common thread to PPL Electric’s continued success has been an increasingly constructive workplace culture. In recent years, the company has built a culture that nurtures an atmosphere of employee engagement and accountability, with employees providing and accepting feedback as they focus on achieving exceptional results

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