Invoice Questions

PPL encourages suppliers to be connected electronically.

• Over 50% of the invoices received from our suppliers are electronically submitted.  Please refer to our eCommerce webpage at /supply+chain/about/supplier+e-commerce+with+PPL.htm
• Over 70% of the payments made to our suppliers are made electronically.  Please call 610-774-4209 (888-577-7891), option 1 then option 3, to have your payments changed from checks to EFT (Electronic Funds Transfer).

Supplier self-service inquiry provides the status of invoices.  The supplier must know their invoice number, invoice date and invoice amount to use self-service Vendor Payment Search.

• PPL Vendor Payment Search link 
• If your invoice does not appear in, and you submit your invoices electronically, please submit the missing invoice electronically.
• If your invoice does not appear, and you still submit paper invoices, please fax the invoice to 610-774-4827.  Make sure the purchase order or contract number appears on the invoice so it can be processed.  If you do not know the number, please contact the PPL employee who placed the order.
• After checking the status of your invoice, please wait until it is past due before contacting the Supplier Helpdesk at 610-774-4209 (888-577-7891) option 1 then option 1, or e-mail finsupplierhelpdesk@pplweb.com.