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JANUARY 22, 1996
Contact: Media Relations (610) 774-5997
PP&L Lists Requirements for Restoring Power to Properties With Services Disconnected Because of the Recent Flood

Pennsylvania Power & Light Co. has established a procedure for reconnecting electric service to flood-damaged homes in its 29-county service area. The procedure is as follows:

-- Any customer calling to ask PP&L to reconnect electric service must speak to a customer service representative. PP&L's "AnswerLine" service will answer the call. At the first option, the customer should press "0" to be connected to a service representative.

-- PP&L will send a representative to the home to examine the meter base and main service panel. The representative will determine whether PP&L can restore service.

-- If the meter base is OK and the main service panel was not flooded, PP&L will caution the customer that equipment fed from the panel may be damaged. The customer must sign a liability release and open the main fuse or breaker before PP&L will restore service.

-- If the main service panel got wet, the customer must have it inspected by an electrical inspection agency. The panel may need cleaning or new breakers. Customers should check the Yellow Pages of their phone book under "Inspection Bureaus" for a list of inspectors. Customers will need to call PP&L to restore service after the repair and inspection have been completed.

-- If the customer does not allow a PP&L representative access to examine the panel, PP&L will not restore service until the panel is inspected by an electrical inspection agency.