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Contact

Corporate Headquarters:

PPL Corporation
Two North Ninth Street
Allentown, PA 18101

Reminders for PPL Electric Utilities and PPL Gas Utilities Customers:

  • If you are reporting a power outage or an electrical emergency, please use our toll-free phone line at 1-800-342-5775.
  • If you smell natural gas or have a gas emergency, please call 1-800-652-0550 at any time. Do NOT use e-mail.

PPL Electric Utilities:
To speak with a customer service representative about your PPL Electric Utilities account, contact PPL Customer Service at 1-800-342-5775. Customer service representatives are available from 8 a.m. to 5 p.m. Monday through Friday.

Or write to:
Customer Contact Center
827 Hausman Road
Allentown, PA 18104-9392 

PPL Gas Utilities:
To speak with a customer service representative about your PPL Gas Utilities account, contact PPL Customer Service at 1-800-652-0550. Customer service representatives are available from 8 a.m. to 5 p.m. Monday through Friday.

Or write to:

Customer Service
P.O. Box 508
Lock Haven, PA 17745